TERMS OF USE
Terms that help keep our
services fair, safe and transparent.
Please read these Terms & Conditions carefully before using the MedsCheck Group website or accessing our pharmacy services. They explain the responsibilities of both MedsCheck Group and our visitors, helping to ensure a safe, reliable and transparent experience for everyone.
Welcome to MedsCheck Group
These Terms & Conditions govern your use of the MedsCheck Group website and any services provided through our pharmacies. By accessing our website or using our services, you agree to comply with these terms.
If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.
Use of our website
You agree to use this website responsibly and only for lawful purposes.
While using our website, you must not:
- Attempt to gain unauthorised access to our systems.
- Upload harmful software or malicious code.
- Interfere with the operation or security of the website.
- Use the website for fraudulent or unlawful activities.
- Copy or misuse website content without permission.
We reserve the right to restrict access if these terms are breached.
Pharmacy services
Our pharmacies provide a range of NHS and private healthcare services.
Availability of services may vary depending on:
- Pharmacy location
- Clinical suitability
- Appointment availability
- NHS or regulatory requirements
Some services may require identity verification or additional health information before they can be provided.
Appointments and bookings
When booking an appointment, you agree to provide accurate and up-to-date information. If you need to cancel or reschedule your appointment, please contact your chosen pharmacy as soon as possible. Repeated missed appointments may affect future bookings.
Pricing and payments
Private healthcare services may be subject to fees.
Where applicable:
- Prices will be displayed before payment.
- Payment must be completed before certain services are provided.
- Refunds are handled in accordance with our Refund Policy.
Prices may change without prior notice, although confirmed bookings will not be affected.
Medical information
Information provided on this website is intended for general information only. It should not replace professional medical advice, diagnosis or treatment.
If you have concerns about your health or require urgent medical attention, please seek advice from a qualified healthcare professional or contact the appropriate emergency services.
Intellectual property
All website content, including text, graphics, logos, images and design elements, remains the property of MedsCheck Group unless otherwise stated.
Content may not be copied, reproduced or distributed without prior written permission.
Privacy and data protection
Your privacy is important to us.
Any personal information collected through our website or services is handled in accordance with our Privacy Policy and applicable UK data protection legislation.
Third-party links
Our website may contain links to external websites for your convenience. We are not responsible for the content, availability or privacy practices of third-party websites. Users access external websites at their own risk.
Limitation of liability
While we make every effort to ensure the accuracy of information on our website, we cannot guarantee that all content will always be complete, accurate or up to date.
To the extent permitted by law, MedsCheck Group shall not be liable for any direct, indirect or consequential loss arising from the use of this website or its services.
Changes to these Terms
We may update these Terms & Conditions from time to time to reflect changes in legislation, healthcare guidance or our services. Any updates will be published on this page and will take effect immediately upon publication.