COOKIE INFORMATION
How we use cookies
on our website.
Cookies help us provide a better browsing experience, improve website performance and understand how visitors use our site. This Cookie Policy explains what cookies are, how we use them, and the choices you have to manage your preferences.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They allow websites to recognise your browser, remember your preferences and improve your overall experience.
Cookies do not usually identify you personally, but they may be linked to information that helps us provide a more personalised and efficient service.
Why we use cookies
We use cookies to help our website function correctly and to improve the experience for our visitors.
Cookies help us to:
- Remember your preferences and settings.
- Keep our website secure.
- Understand how visitors use our website.
- Improve website performance.
- Measure the effectiveness of our content.
- Provide a consistent browsing experience.
Types of cookies we use
These cookies are necessary for the website to function properly. They enable core features such as page navigation, security and accessibility. Without these cookies, some parts of the website may not work correctly.
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information.
They allow us to:
- Monitor website traffic.
- Identify popular pages.
- Improve website performance.
- Resolve technical issues.
Functionality Cookies
These cookies remember your preferences to improve your browsing experience.
For example, they may remember:
- Language preferences
- Cookie consent choices
- Website settings
Third-Party Cookies
Some pages on our website may include services provided by trusted third parties, such as:
- Embedded maps
- Videos
- Social media content
- Website analytics services
These providers may place cookies in accordance with their own privacy and cookie policies.
Managing your cookie preferences
You can control or delete cookies through your browser settings at any time.
Most web browsers allow you to:
- View stored cookies.
- Delete existing cookies.
- Block all cookies.
- Allow cookies from selected websites only.
- Receive notifications before cookies are stored.
Please note that disabling certain cookies may affect the functionality of our website.
Cookie consent
When you first visit our website, you may be asked to choose your cookie preferences. You can update your preferences at any time by clearing your browser cookies or revisiting our cookie settings where available.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or how we use cookies. Any changes will be published on this page.
How long we keep information
We only keep personal information for as long as necessary.
Retention periods depend on:
- The type of service provided
- Legal obligations
- NHS record requirements
- Regulatory guidance
When information is no longer required, it is securely deleted or anonymised.
Your privacy, protected.
We are committed to handling your personal information responsibly, securely and transparently, helping you access trusted pharmacy care with confidence.