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Ordering repeat prescriptions: the mistakes that cause delays

Nine times out of ten, a late repeat prescription comes down to one of four simple mistakes.

The good news? Most of them are easy to avoid.

When you rely on regular medication, ordering your repeat prescription can become part of your normal routine. But a small delay — ordering too late, not checking your repeats, choosing the wrong pharmacy, or assuming everything is ready — can quickly turn into a last-minute problem.

Here are four common mistakes to watch out for and what you can do instead.

1. Waiting until you have run out

One of the most common mistakes is leaving your repeat prescription until you are almost out of medication.

It can be easy to think, “I’ve still got a few tablets left, I’ll order it later.” But weekends, public holidays, pharmacy opening hours, stock availability or a prescription that needs additional attention can all add time to the process.

What to do instead

Make ordering your repeat part of your regular medication routine.

Rather than waiting until your last few doses, check how much medication you have left and allow enough time for your pharmacy to prepare your order.

If your medication is something you take regularly, your pharmacist can also help you understand when it is best to request your next repeat.

2. Not checking your prescription or repeats

Another common cause of delays is assuming you still have a repeat available when you don’t.

Your prescription may have reached its final repeat, expired, or require a new prescription from your doctor. Finding this out when you are already close to running out can make the situation more stressful.

What to do instead

Before placing your order, check that:

  • You have a repeat available.
  • Your prescription is still valid.
  • You have enough medication to cover you until your next supply.
  • You know whether a new prescription is required.

If you are unsure, speak with your pharmacy team. They can help you understand what is needed and whether you need to contact your doctor.

3. Assuming your medication will always be in stock

Even if you have successfully ordered the same medication many times before, it does not necessarily mean it will always be immediately available.

Pharmacies manage stock across many different medicines and patients. Occasionally, a particular medicine may need to be ordered in.

This is especially important if you take a medication that you cannot afford to miss.

What to do instead

If you know you will need a repeat soon, give your pharmacy enough notice.

If your medicine is not currently available, your pharmacy team may be able to advise you on the next steps and when it is expected to arrive.

A quick conversation with your pharmacist before you run out can prevent unnecessary stress later.

4. Leaving the pharmacy until the last minute

Sometimes the prescription itself is not the problem. The problem is the timing.

Ordering late in the day, just before a weekend or immediately before a public holiday can leave very little time to resolve unexpected issues.

You may also need to provide additional information or speak with your doctor before your prescription can be supplied.

What to do instead

Give yourself some breathing room.

If you know you will need your medication soon, contact your pharmacy ahead of time rather than waiting until the last possible moment.

And if you are travelling, moving house or changing your usual routine, let your pharmacy know early. Planning ahead can make repeat prescriptions much easier to manage.

A simple repeat prescription routine

You don’t need a complicated system to avoid most prescription delays.

Try this simple routine:

Check → Order → Confirm → Collect

Check: Make sure you have enough medication and a valid repeat.

Order: Contact your pharmacy with enough time before you run out.

Confirm: Check whether your prescription is ready or whether anything else is required.

Collect: Pick up your medication when it is ready, or arrange the appropriate delivery option if your pharmacy provides one.

Your pharmacy team can help

Ordering a repeat prescription should not feel complicated.

Your community pharmacy is there to help you manage your medicines and answer questions when you are unsure about what to do next.

If you are running low, don’t wait until you have taken your last dose. Contact your local MedsCheck Group pharmacy and speak with the team about your repeat prescription.

A little planning can make a big difference — and help you avoid an unnecessary delay when you need your medication most.

Need help with your repeat prescription? Contact your local MedsCheck Group pharmacy today.

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